Customer service with a capital P

Pluvo gives you all the help you need to set up your training. Whatever your problem or question, Pluvo is always there for you.

Support

Pluvo is here for you

Whatever your question, we'll help you get started with setting up your training. Through a free support session, the knowledge base or the chat.

A kickstart for your e-learning

Everyone who signs up for Pluvo gets a free one-hour online support session to kickstart their training. We can help you set up your first course, for example, or answer all your questions about e-learning. Book your free support session now and get the most out of Pluvo!

Request a support session
Extensive knowledge base full of useful information

Our knowledge base is packed with information, examples and videos about Pluvo, so you can quickly get going again whenever you get stuck. You'll also find information about our roadmap: see exactly which features we're building for you right now!

Go to the knowledge base
An answer within 5 minutes

Sometimes you just want to talk through your online training or learning environment. We get that! That's why we're available via chat on working days from 9am to 5pm for all your questions about Pluvo, e-learning and blended learning. With an average response time of under 5 minutes, we make sure you can quickly get back to creating great training.

Open the chat
Need more help

Services and workshops

Want to outsource part or all of your e-learning? Have professional learning content developed? We're happy to help!

Have your e-learning built

You provide the knowledge, we build the course modules. From script and design to interaction and video.

Academy in your own branding

Your academy with your own logo, brand colours and URL. Included in certain subscriptions, otherwise available separately.

Learning design advice

A learning designer reviews your learning journey: structure, learning activities and assessment.

“Pluvo is a very user-friendly platform. Plus, the support is personal and fast!”
Marnique van der Duin
Consultant
Prefer to speak to someone directly?

Call +31 (20) 560 5002 or email info@pluvo.com. Chat is available on working days between 9am and 5pm, with an average response time of under 5 minutes.

Situation
We discuss your goals and challenges.
Demo
A focused tour of what's possible.
Advice
Concrete next steps for your situation.
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Email
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Time
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Call
Trusted by organisations like
Support

What to expect from Pluvo

You get a dedicated point of contact who knows your organisation. No anonymous helpdesk, no ticketing system. You're not on your own.

Services
Direct support from our service team

From learning design advice to setting up compliance and working with AI. Our service team helps you with all your questions about Pluvo.

Experts
Tailored implementation

We set up Pluvo to match your processes and roles. No standard template you have to rebuild afterwards.

Customer success
Growing towards success together

Your dedicated point of contact actively thinks along with you about how to get even more out of your Pluvo academy. Make the most of Pluvo and reach your organisation's learning objectives.

< 10 minuten
Response within 10 minutes
100% product knowledge
productkennis
Support
Always a real person keeping watch

At Pluvo, you get in touch right away. No queues or ticketing system: our AI assistant often gives you a first answer within a few seconds, and meanwhile, during working hours, someone from our team is always reading along.

Is your question more specific? Then we simply respond ourselves.

Frequently asked questions

Can't find your question? The knowledge base has in-depth articles, examples and videos.

What is Pluvo?

Pluvo is a Dutch learning platform (LMS) that helps organizations train employees, manage certifications, and automate learning paths. From e-learning and workshops to compliance and reporting — everything in one environment.

How much does Pluvo cost?

Pluvo offers three plans: Basic, Plus, and Complete. You can see what is included in each plan in the feature overview. Pricing depends on the size of your organization and the plan that best fits your needs. We can discuss this during a consultation.

How long does it take to implement Pluvo?

That depends on your needs. A standard implementation can be live within a few weeks. For more complex projects involving integrations, migrations, and custom work, we guide you every step of the way. You will always have a dedicated contact person to lead you through the process.

Can I try out Pluvo for free?

No, we do not offer a free trial. However, you can schedule a call where we will show you the entire platform and see together if Pluvo is a good fit for your organization. If it is, we will set up your academy.Schedule a call.

What is the difference between an LMS and an LXP?

An LMS (Learning Management System) manages and assigns training, while tracking progress and certifications. An LXP (Learning Experience Platform) adds a personalized learning experience: content tailored to the employee, recommendations, social learning, self-direction, and insights into learning preferences. Pluvo combines both: streamlined management with an engaging learning experience.